Receptionist (M/F/X) – 20h/week (Flexi-job or temporary)

As part of a sickness cover, we are looking for a dynamic and professional receptionist to ensure the continuity of our reception service. You will be the first point of contact for the company and will guarantee a positive experience for visitors and callers.

Main Responsibilities

• Greet visitors professionally and courteously
• Manage incoming phone calls and direct them efficiently
• Receive, sort, and send mail
• Ensure the reception area is well-organized
• Prioritize tasks and manage emergencies
• Handle various requests independently
• Manage delicate situations or dissatisfied clients with calm and diplomacy
• Perform various administrative support tasks

Candidate Profile

• Excellent oral and written communication skills
• Service-oriented, polite, and well-presented
• Active listening and empathy
• Good stress and priority management
• Autonomy, organization, and thoroughness
• Team spirit and flexibility
• Discretion and respect for confidentiality

Required Skills

• Proficiency in office software (Word, Excel, Outlook…)
• Experience with telephone switchboards
• Excellent command of French and Dutch (essential)
• Good knowledge of English

Conditions

• Contract: Flexi-job, student, or temporary
• Hours: 20 hours/week
• Duration: temporary assignment (September & October)